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September 17, 2019

Important updates for EKEY

Supra Keyholders -

On Thursday, September 19, Apple will release iOS 13 for iPhones and iPads. BEFORE you update to iOS 13, UPDATE your eKEY app. Otherwise, you may not be able to access keyboxes if you use a previous version of the
eKEY app with iOS 13.


To update to the latest version of the eKEY app:

  1. Go to your iPhone or iPad home screen and tap the APP STORE icon.
  2. Tap the UPDATES icon in the bottom right of the screen.
  3. Scroll to locate the eKEY app and select UPDATE (or select Update All at the top of the screen to update all of your apps).

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