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March 23, 2020

Beginning March 23 Staff Working Remotely To Serve Members

Beginning March 23, our Staff are working remotely until further notice. While our physical office is closed, our service to current and future members continues. We are available M-F, 8:30 am to 5:00 pm and are equipped to work remotely to provide essential membership needs. Here’s how to contact us:

     Direct Lines/Emails: See

     General Inquiries: Phone: 423.698.8001 | Email | Fax: 423.698.8004

     Night Drop Psst! It’s the vertical slit w/in the left front door. NOTE: Mail and night drop items will be checked weekly.

These adjustments are inconvenient, yet necessary, as we do our part during this unprecedented time to limit social interactions to assist in “flattening the curve.” We love our members and are prepared to assist you, just not in-person. For Association/Industry Updates & Additional resources, visit


Is Greater Chattanooga REALTORS® closed? No. The building is closed, and our Staff are working remotely during our normal business hours (M-F, 8:30am-5pm).

What are my options for taking CE classes to renew my license? Our members rely on our classes to further their professional development, as well as ensure timely renewal of their real estate license. You are encouraged to consider our online education partners (see, including The CE Shop, which is offering all our members a 40% discount when using promo code SUPPORT40 at checkout through April 15thNOTE: Any updates or extensions to this discount will be announced through other communication channels, along with any extensions from the real estate commission related to license renewal.

How do I apply for membership, lease an eKey, and/or make changes to my existing membership and related services? Our Staff can accommodate all the usual requests via phone, Email, fax, and our night drop.

How can I purchase items from the REALTOR® Store? First, please consider whether your need is essential. If you feel you must have the item before we re-open, contact our Staff, who will confer with our CEO to determine when a Staff member can go to the office to prepare your order and contact you when available for pick-up.

What action do I need to take if I am registered for a classes? Nothing. You will not be charged a no-show fee, and we will send additional information related to rescheduling with the option to keep the reservation on the new date or issue a refund, if applicable.

How will any necessary governance meetings be conducted? All governance meetings through March 31st were cancelled. Any meetings scheduled for April and beyond will be coordinated by the Staff in consultation with the Chair and Director Liaison to determine the necessity of the meeting, and if necessary, the alternate method for conducting the meeting. Please direct any questions about your assigned committees to your Staff liaison.