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March 13, 2020

Coronavirus Update: Classes & Events Cancelled Through April 17 & Building Access Limited to Staff

In light of increasing concerns about the COVID-19 (coronavirus) pandemic, Greater Chattanooga REALTORS® is taking these additional precautions to reduce the risk of contracting and spreading coronavirus:

- Canceling or postponing previously scheduled classes, membership meetings, and events through April 17th

- Beginning Monday, March 16th, access inside the Greater Chattanooga REALTORS®’ office will be limited to Staff and any necessary service providers related to building maintenance. While members will not have access inside the building, our Staff can accommodate members (and new members) via:

   Phone: 423.698.8001 OR Email: OR click here for a staff directory

   Fax: 423.698.8004

   Night Drop is accessible 24/7. Look for the black, vertical slit within the left front door.

- Facilitating any necessary governance meetings by alternate technologies.

Our CEO and President made these decisions with an abundance of caution for the safety and well-being of our REALTOR® community. Our actions are in line with similar decisions made by NAR and other organizations and businesses across Tennessee, Georgia, and the nation.

Is Greater Chattanooga REALTORS® closed? No. Our Staff are on-site and working during our normal business hours (M-F, 8:30am-5pm). You will see the lights on and our cars in the parking lot, but access to the building is limited to our Staff and any necessary service providers related to building maintenance. We must be consistent in this regard to limit social interactions. Please respect this protocol and know that it is not personal, regardless of your familiarity with our Staff and/or your membership longevity.

What are my options for taking CE classes to renew my license? Our members rely on our classes to further their professional development, as well as ensure timely renewal of their real estate license. If your license renews in the not-too-distant future, you are encouraged to consider these online education partners, including The CE Shop, which is offering all our members a 40% discount when using promo code SUPPORT40 at checkout now through April 15th.

How do I apply for membership, lease an eKey, and/or make changes to my existing membership and related services? Our Staff can accommodate all the usual requests via phone, Email, fax, and our night drop.

How can I purchase items from the REALTOR® Store? Contact our Staff to place your order and pay securely over the phone with a credit card. When you are ready to pick-up those items, call us at 423.698.8001, provide your name and make/model/color of your vehicle, and we will leave your prepaid items outside the front door when we see your vehicle in the parking lot.

What action do I need to take if I am registered for a class between now and April 17th? Nothing. If you are currently registered for a class between now and April 17th, you will not be charged a no-show fee. Also, you will receive additional information related to any rescheduling and options for keeping the reservation on the new date. If there was a class fee and you do not wish to attend on the new date, your monies will be refunded.

How will any necessary governance meetings be conducted? All governance meetings through March 31st were cancelled. Any meetings scheduled between April 1st through April 17th will be coordinated by the Staff in consultation with the Chair and Director Liaison to determine the necessity of the meeting, and if necessary, the alternate method for conducting the meeting. Please direct any questions about your assigned committees to your Staff liaison.

If you have questions, please feel free to contact us by calling 423.698.8001 or sending an email to Greater Chattanooga REALTORS® will continue to monitor and reevaluate and work to ensure that members’ needs are met. Information about the virus is changing rapidly. Please review the additional information and relevant links provided in our March 12th post.