Wed, Feb 7, 2024 11:00am – 12:00pm     Wed, Feb 21, 2024 11:00am – 12:00pm     Wed, Mar 6, 2024 11:00am – 12:00pm     Click to show all times

Supra Managed Access Training

Hosted by Supra


Your own location/device!


Occasionally, you may get a showing request from an appraiser or real estate licensee who isn’t an MLS user affiliated with one of our eKey reciprocity partners. So, we’ve enabled a new feature in your Supra eKey – Single Access!

Single Access allows listing agents on a case-by-case basis to invite the property owner, or out-of-area appraisers or real estate licensees to access a keybox at a specific date/time. Single Access offers:

  • Secure, limited, and non-transferable access
  • Access credentials delivered to the out-of-area licensee’s smartphone
  • Easy to view, modify and manage granted access within the Supra eKEY app
  • Out-of-area licensees have a “one-button” (i.e., Obtain Key) within the Supra eKEY app that provides easy access to obtain keys from Supra lockboxes.

To ensure our eKey holders limit the use of Single Access to authorized persons, the MLS Rules include the following:

Section 18.12.a. Supra’s Managed Access is available to any Participant or Subscriber Keyholder (i.e., listing agent) to provide access to the Keyholder’s keybox, provided the person to whom access is granted is the property owner or:

i.     Holds an active real estate or appraiser license in the state where the property is located; and

ii.   Is not an MLS Participant or Subscriber in this MLS or any MLS with whom Greater Chattanooga REALTORS® has e-Key reciprocity.

When granting Managed Access, Keyholder shall enter in the Supra system the name and contact information of the real person to whom access is being granted. Failure to abide by this Section 18.12.a. shall result in a:

i.     Five hundred dollars ($500) for the first offense:

ii.   Seven hundred and fifty dollars ($750) for the second offense; and

iii. One thousand dollars ($1,000) for the third offense.

For any fourth or more violation, the offender shall appear before the MLS Committee for consideration of discipline to be imposed. Said discipline shall be limited to those outlined in Section 7 of hte MLS Rules. 

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