June 2024

LOCATION

Greater Chattanooga REALTORS® (2963 Amnicola Highway)

DESCRIPTION

Bias in Appraisals: What Agents & Appraisers Need to Know course will be held IN PERSON. 

Can you recognize when and how bias can appear in appraisals? Can you recognize your own bias? In this session, we’ll discuss the requirements under Fannie Mae and USPAP prohibiting bias from being a part of any appraisal. You'll come away from this session being able to:

• List the words and phrases that should never be used in an appraisal
• Understand how a property should be evalunated based on facts
• Identify shifts in the markets

CLICK HERE to print/download course material. 

COST

Members: $30.00 / Non-Members: $45.00

LOCATION

Greater Chattanooga REALTORS® (2963 Amnicola Highway)

DESCRIPTION

Code of Ethics & Fair Housing: A Powerhouse Couple course will be held IN PERSON.

The powerhouse couple of Ethics and Fair Housing come together in this information-packed course. This session is designed to meet the REALTOR® Code of Ethics’ mandate through a lively review and discussion of ethical dilemmas, arbitration and mediation dispute resolution methods, and the latest in changes to the Code. Through the lens of situations and processes REALTORS®’ experience every day, we’ll also review Fair Housing law, HUD guidelines with respect to advertising compliance and identify best professional practices in the industry. As a bonus, we’ll even discuss proactive safety practices licensees should take when engaging with any consumer or client.

CLICK HERE to print/download course material. 

COST

Members: $30.00 / Non-Members: $45.00

LOCATION

Greater Chattanooga REALTORS® (2963 Amnicola Highway)

DESCRIPTION

Principles over Process: Operational Principles for Property Management course will be held IN PERSON.

When it comes to operating a property management company, many decisions have an operational impact. In this session we will share 10 principles of property management and explain how each principle can be implemented through the daily operation of the company. These principles will answer many questions, including:

• What clients should you NOT work with?
• Should you manage every type of property?
• How many points of contact should an owner-client have?
• How involved should owner-clients be in decision making?
• How to set boundaries around your business?

This session will give attendees an understanding of how to make your principles flow through the entire operation of a property management business.

CLICK HERE to print/download course material (material will be provided soon).

COST

Members: $30.00 / Non-Members: $45.00

LOCATION

Greater Chattanooga REALTORS® (2963 Amnicola Highway)

DESCRIPTION

Overcoming Owner Client Objections course will be held IN PERSON.

Are you happy with how you interact and respond to prospective owner clients? How do you respond, or do you freeze up when they ask questions like?

• Why do you charge additional for maintenance?
• I would like to be contacted before any repairs are made?
• Is your management fee negotiable?
• Can I be involved in selecting the tenant?
• Why should I choose you?

In the session, Marc shares exactly how their company responds to these questions (and many others) as we talk about how to respond to the top 12 prospective owner client objections every property manager faces.

CLICK HERE to print/download course material (material will be provided soon).

COST

Members: $10.00 / Non-Members: $25.00

LOCATION

Greater Chattanooga REALTORS® (2963 Amnicola Highway)

DESCRIPTION

The Lost Art of Professionalism course will be held IN PERSON. 

The success of your property management business is largely dependent on who you allow into your owner-client group. In this fast-moving session, we will focus on how to improve your professionalism to attract GREAT owner-clients including:

• What should be the proper mindset of a successful PM?
• What is the difference between an owner transaction and an owner relationship?
• Three words you should never use in your advertising (but most PMs do!)
• How to qualify prospective owner-clients
• Should you negotiate your management agreement terms?
• How to never get sued

This session will empower you to stop asking owners to ‘choose’ you, and instead position yourself as the professional so owners are asking YOU to ‘choose’ them!

CLICK HERE to print/download course mateirial (material will be provided soon).

COST

Members: $10.00 / Non-Members: $25.00

LOCATION

Greater Chattanooga REALTORS® (2963 Amnicola Highway)

DESCRIPTION

Property Management 101: The Essentials course will be held IN PERSON.

When it comes to Residential Property Management – those outside the industry usually have one of two opinions: Opinion #1: "Property Managers are simply collecting rent and calling vendors for repairs – what an easy job!" Opinion #2: "Property Managers are dealing with crazy tenants, running toilets in the middle of the night, and all the weird laws they have to follow – what a hard job!" The truth is somewhere in the middle. In this course, we will go through the basic elements necessary for property management including the management and lease agreement, how to find new owner-clients, how to screen tenants, the tenant life cycle, understanding legal and fair housing issues, and how to deal with erratic tenants and owners. This class is ideal for those new to the industry and those who simply wish to have a better understanding of property management basics.

CLICK HERE to print/dowload course material (material will be provided soon).

COST

Members: $10.00 / Non-Members: $25.00